Every day, individuals and their families across the US and abroad receive a priceless gift: a new life (a life saved or a life enhanced). Hundreds of committed donation staff and management make this possible — people who give of themselves far and beyond what is called for in most professions. More than five years of collaboration between EffectiveArts and organ, tissue, and eye donation organizations across the US have resulted in a full array of consulting, research, and training programs to have donation staff be effective.

EffectiveArts' services have been credited with specific, measurable results including:

Families consenting to donation who wouldn’t have otherwise,
Higher family consent rates (overall, with individual requesters,
   and with specific issues such as DCD),
True partnerships with hospitals being established (resulting in
   higher hospital consent rates), and
Increases in staff retention.

Contact us for specific details regarding the above results.

Click here for access to our Family Approach Resources section.  You’ll find descriptions of two of the concepts that we have created for the donation field:  EffectiveArts Attend-Tos™ and EffectiveArts Family Approach Outcomes™.  In this section you will also find an Attend-To self-assessment tool (or a staff assessment tool if you are a manager), as well as resources for further development (including a link to subscribe to our FREE e-notes newsletter).

Listed below are programs designed for the donation professions. Each program has been tailored to address the significant differences between organ donation, tissue donation, and eye donation. Contact us for specific details regarding any of these programs.


A. Family Approach
Advanced Family Approach Training^TM (click here for PDF brochure)
Family Approach Refresher Sessions^TM (click here for PDF brochure)
Requester Competencies Sign-Offs Using Simulations
Working Effectively with Hospital Partners
Designated Requestor Training (e.g., social workers, chaplains, etc.)
Call Center Training


B. Management
Leadership Skills
Building Community in the Workplace/ Manager as “Community Leader”
Using Assessment and Evaluation for Steering / Building a Learning Community


C. Hospital Development
Working Effectively with Hospital Partners
Designing Effective In-service Trainings
“Teacher Training” for Delivering Powerful In-service Trainings


D. All-Staff
Organization-as-Community
Interdepartmental Relations
Using Performance Evaluation as a Powerful Compass
Customer Service


E. New Employees
Orientation
Basic Family Approach Training
Competencies Sign-off


F. Evaluation
Design and implementation of a comprehensive assessment and evaluation system to monitor the multiple factors that impact and contribute to family consent rate and conversion rate.


G. Board of Directors Development
Have the Board of Directors function well as a team and make decisions based on the vision and mission.