Great question, well-asked!

● How much does recruitment and replacement cost your organization? We have the numbers to show we increase retention.

● A single organ donation that would not have happened without our training pays for the ENTIRE family approach training (and our trainings produce far more than a single extra donation).

● What does diversity look like on the ground and how much does it cost your organization? In hospitals, a lack of appreciation of diversity can look like a patient nodding "yes" to the doctor... and not understanding a single word the doctor said (because she doesn't understand the language).  The patient then gets misdiagnosed.  This does happen -- how much does it cost?

● Then there's productivity. Happy, satisfied, and appreciated employees do indeed produce more, as do teams of people who are mutually supportive (especially in professions where caring or creativity is involved).